Learn: calls, devices, networks and privacy

These articles explain the technology behind online calls and messaging and walk through fixes for common problems. They are written for anyone, whether or not you use ChatLite, and each one lists the official documentation it was checked against.

Camera and microphone permissions

Allow or reset camera and microphone access in Chrome

Step-by-step help for Google Chrome on Windows, Mac and Android: answer the permission prompt, change the setting for one site, set defaults for all sites, undo a Block, and find out when the problem is outside Chrome.

Camera and microphone permissions in Edge and Firefox

How to answer the permission prompt, unblock a website and review saved choices in Microsoft Edge and Mozilla Firefox, including the Windows setting that can block both browsers and the differences between the two.

Fix "another app is using the camera"

What the errors "camera in use", NotReadableError and Windows error 0xA00F4243 mean, how to find the program that holds your webcam or microphone, and the fixes for Windows, macOS and phones.

Networks and connections

Video calls blocked on a work or school network

Why chat and web pages load on an office or campus network while video calls do not connect: blocked UDP, proxies, filters and device policies, how to test it, and what to ask your network administrator for.

STUN, TURN and NAT explained simply

A non-technical explanation of NAT, STUN, TURN and ICE: why two browsers cannot always connect directly, what each piece does, what host, srflx and relay candidates are, and what it all means for video calls.

VPNs, proxies, extensions and WebRTC

How a VPN, a proxy or a privacy extension changes video calls, why WebRTC can reveal more addresses than a normal website sees, what the standard says about it, and how to test your own setup without guessing.

Privacy and security

End-to-end encryption vs encryption in transit

A clear comparison of encryption in transit (TLS/HTTPS), end-to-end encryption and the encryption built into WebRTC calls: who can read what, what each protects against, and how to judge a messaging service's claims.

Clear browser data on a shared computer

What a browser keeps on a computer you share (cookies, site data, cache, history, saved passwords, permissions), how to use private windows, and step-by-step ways to clear it in Chrome, Edge, Firefox and Safari on computers and phones.

Files and installing web apps

Sending large files: P2P, cloud link or email?

A practical comparison of the three ways to send a big file: direct browser-to-browser (P2P) transfer, a cloud storage link and an email attachment, with the pros, cons, size limits and privacy implications of each.

What is a PWA, and how do you install or remove one?

A plain explanation of progressive web apps (PWAs), what they can and cannot do compared with store apps, and step-by-step ways to install and uninstall them in Chrome, Edge, Safari on Mac and iPhone, Android and Firefox.

Menu names and settings change between browser and operating system versions. Each article says which documentation it was checked against and when.

Reviewed against ChatLite's current behavior on .